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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jens Ackerman

November 14, 2025

5  out of  5
rating by Jens Ackerman
"I needed to get insurance quickly and Kaitlyn responded quickly to different rental and auto combinations. I was thinking of shopping around for insurance but the service I received convinced me otherwise."
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Justin Dodson

November 14, 2025

5  out of  5
rating by Justin Dodson
"Princess was absolutely helpful! She answered every question I had a steered me in the right direction without feeling like I was just another potential client. Not to mention, very easy to talk to and extremely nice! Best experience I’ve had working with an agent! Highly recommend"
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China Wilson

November 12, 2025

5  out of  5
rating by China Wilson
"I usually don't write reviews. However, the service I have received from the staff at this location, especially Carla, has been phenomenal. I recently suffered a vandalized vehicle after someone broke into my car in an attempt to steal it. I wasn't sure how I would file a claim for the specific damage, as this has never happened to me before. Fortunately, Carla was extremely helpful, patient, and caring towards my situation. She walked me through everything I needed to do and even advocated for me with the claims department. I truly have enjoyed speaking with her over the phone and will definitely be reaching out to her and this location for any other insurance needs I may have in the future. Thank you!!"
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Phil Purvis

November 11, 2025

5  out of  5
rating by Phil Purvis
"I was price comparing using insurify and was disappointed that my current Geico policy (that I thought was high) was better than all the quotes provided since I looked at my exact coverage. A lot of "low ball" quotes leave out adequate coverage. I had given up another round of searching then the next day received a quote that was cheaper and better from State Farm. This shocked me so I worked with Alejandro (who was great, patient, answered LOTS of questions, and did multiple variations) to come up with a better less expensive coverage for both my cars and house. I even added an umbrella policy and came out ahead relative to my annual cost."
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atal omar

November 10, 2025

5  out of  5
rating by atal omar
"I had an excellent customer service experience working with Agent Princess. She was knowledgeable, patient, and took the time to explain every detail of my policy options. She made the entire process smooth and stress-free, ensuring I got the right coverage for my needs. I highly recommend Ms. Princess for anyone looking for a reliable and trustworthy insurance professional."
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Michael Sanders

November 7, 2025

5  out of  5
rating by Michael Sanders
"It’s been great working with Cecy’s State Farm Insurance Agency! Kaitlyn has been a tremendous help with getting great rates for our car, homeowner and rental property insurance. She’s answered all our questions and been a great assist. Would absolutely recommend this insurance agency!"
We responded:
"I’m thrilled to hear we were able to get you great rates in your car , homeowner and rental property ! It’s our pleasure to serve you and your family ! "
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Kim Ngan Nguyen

November 7, 2025

5  out of  5
rating by Kim Ngan Nguyen
"Princess was very patient and worked till getting me the best quote!"
We responded:
"Dear Kim, Thank you for your sweet review .. We always want to make sure you get the best quote for the best price !"
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matthew gilbody

November 7, 2025

5  out of  5
rating by matthew gilbody
"Worked with Kaitlyn and she was very friendly and helpful"
We responded:
"So happy to hear that , we truly work hard on being helpful and friendly to all of our insureds! Looking forward to be of service to you."
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Jorge Castillo

November 6, 2025

5  out of  5
rating by Jorge Castillo
"Princess was very helpful and kind.This is the kind of employee's you really want to keep on your side.God bless her and the whole State Farm family."
We responded:
"Jorge, thank you so much for such a sweet note, we appreciate you and we are thankful to have such a nice insured. We look forward to keeping protecting you and your family."
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Arleth Narvaez

November 5, 2025

5  out of  5
rating by Arleth Narvaez
"Friendly services."
We responded:
"We love to provide friendly auto insurance experience. Welcome to our office:)"
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road service 1

November 1, 2025

1  out of  5
rating by road service 1
"If you ever use cecy you make big mistake"
We responded:
"Hello there. Thank you for taking the time to share your feedback with us. We’re very sorry to hear about the confusion regarding your policy and billing. Insurance costs can be complex, and we completely understand how frustrating it can be when things don’t seem to line up the way you expected. Our records show that our team reached out several times to review your policy details and explain the factors that affected your rate. We’d really appreciate the chance to talk through this again and make sure everything is clear and correct. Please give us a call or stop by the office, we’d be happy to go over your account together and ensure you feel confident moving forward."
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Gisell Ramirez

October 31, 2025

5  out of  5
rating by Gisell Ramirez
"Great service, Karla was amazing!"
We responded:
"Thank you Gisell, we appreciate your business and your five star review!"
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Tanner Owens

October 30, 2025

5  out of  5
rating by Tanner Owens
"Kaitlyn has been amazing every step of the way"
We responded:
"Dear Tanner, thank you for your sweet note, our whole office is thankful for you!"
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Ryan Alonzo

October 29, 2025

5  out of  5
rating by Ryan Alonzo
"Great team here! Karla got back to me quickly, with helpful answers. Very much appreciated."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kelli Taylor

October 28, 2025

5  out of  5
rating by Kelli Taylor
"Princess was patient and explained my discounts, and insurance policy thoroughly. She was absolutely wonderful!!"
We responded:
"I'm thrilled to hear your experience getting auto insurance with us was amazing! Looking forward to taking care of you!"
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Gianinna Baccarelli

October 27, 2025

5  out of  5
rating by Gianinna Baccarelli
"Alejandro was very helpful and got me a good price!"
We responded:
"Thank you for trusting us with our insurance needs, getting affordable prices is always a Win!"
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Johanna Juarez Oretega

October 22, 2025

5  out of  5
rating by Johanna Juarez Oretega
"La atención de Lupe fue excelente, muy amable y muy paciente explicando cualquier duda"
We responded:
"Hola Johanna, me encanta escuchar que nuestro servicio al cliente fue excelente! Gracias por tus palabras"
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Deionte Thompson

October 14, 2025

5  out of  5
rating by Deionte Thompson
"very helpful with getting renters insurance started, walked me through every step easily. glad i picked her!"
We responded:
"Dear Deionte, I love to hear that you have you renters insurance covered! looking forward to keep assisting you!"
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Erika Wos

October 11, 2025

5  out of  5
rating by Erika Wos
"great service and thanks to karla i got in and out very quickly"
We responded:
"Dear Erika, love to hear that we provided you with amazing service, thank you for your sweet note."
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Patrick Hausman

October 6, 2025

5  out of  5
rating by Patrick Hausman
"Amazing service! Princess was Very helpful"
We responded:
"Thank you Patrick! we appreciate you taking the time to leave a note to Princess, she is amazing!"
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AJ Rivera

October 3, 2025

5  out of  5
rating by AJ Rivera
"The customer service at this office was amazing. Would recommend anyone looking for insurance to come here and get everything started as soon as possible. Alejandro was excellent providing his insurance knowledge to me."
We responded:
"Thank you for your kind review! We look forward to keep taking care of you and your sweet family."
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Nick Just

September 30, 2025

5  out of  5
rating by Nick Just
"Spoke with Kaitlyn about a couple of my concerns and she took care of everything I needed! She took her time and explained everything very well and never made me feel rushed. She is amazing and has been a huge help!"
We responded:
"Thank you so much for sharing your experience with us! We will be sure to pass along your kind words to Kaitlyn, we appreciate your trust and look forward to continuing to serve you!"
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LOUIS HERNANDEZ

September 26, 2025

5  out of  5
rating by LOUIS HERNANDEZ
"Today I received outstanding help from Princess throughout my process of signing up for insurance for my first time! She showed me comfort and amazing/outstanding customer service . The main thing , YES! She helped me get the cheapest insurance found yet!! Great job State Farm having such an amazing employee!!!"
We responded:
"We're thrilled to hear that Princess provided you with such a great support. She truly goes above and beyond for our customers. We're grateful for your trust in us! "
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Fouatchao Moua

September 24, 2025

5  out of  5
rating by Fouatchao Moua
"Great service!! They really take time and find great rates for you! I recommend it to everyone!"
We responded:
"Thank you so much for your kind review Fou, always appreciate you sharing your experience with others!"
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Chuy Medina

September 23, 2025

5  out of  5
rating by Chuy Medina
"Lupe is amazing she helped me with auto and renters insurance! She was also able to get me a great rate for life insurance highly recommend"
We responded:
"Dear Chuy, thank you for such a nice review, we now can protect you with your auto, renters and more importantly your life insurance !"